Usually Asked

Find possible answers below or contact our sales team for any questions.

Usually Asked QUestion

About Company

1: We have the most advanced technology in China: Automatic Welding Robot

2: Our products have won over 20 national intellectual property and invention certificates.

Month production output is 15,000 meter at this time.

Total factory area is 27,000 SQM, Manufacturing floor is 12,000 SQM. Office building is 600 SQM, Solar power panel is 6000 SQM

A1: Professional engineers with technical drawing skills provide you with the best conveyor solution

A2: Advanced automation equipment greatly improves production efficiency

A3:ISO9001 Quality Management System Certification

A4:Some conveyor belts series have passed third-party laboratory food-grade tests   (GB4806.9)

A5:A strong supply chain of raw materials and logistics to ensure timely delivery

You can provide

1: Product parameters

2: Drawings

3: Samples

We do not insist on a minimum purchase. Our team will work with you to determine the minimum order quantity for your order.

Metal conveyor belts are priced based on the material, size, and complexity of the belt. Special requirements such as perforations or coatings may also impact the price.

Yes, we can provide samples. Please contact us to request a sample and provide us with the details of your order, so that we can provide you with the most appropriate sample.

General Question

About Inquiry

General Question

About Samples

Yes , we can make a small free sample by your needed configuration.The freight cost need to be collected (for custom item need pay the cost of goods)

It will generally be shipped within two weeks and arrive within a week.

 

We can customize samples according to the customer’s requirements.The sample size is usually 300*300mm, you can also special request

Samples can be requested from us by phone and e-mail, or online consultation to make an application. We will ask you a few questions in order to let you know promptly what type of samples will be of interest to you. Thus precluding the possibility of you selecting a mesh that turns out to be inappropriate for your project.Our customer service personnel will process the sample request as soon as possible.

Yes, metal conveyor belts can be customized to fit specific applications. Belt width, length, and thickness can be adjusted to fit the requirements of the application, and special features such as perforations, coatings, and attachments can be added to the belt to meet specific needs.

The maximum weight that a metal conveyor belt can transport depends on various factors such as the width and thickness of the belt, the type of material being transported, the speed of the belt, and the power of the conveyor system. However, metal conveyor belts are capable of transporting very heavy loads, typically ranging from several hundred kilograms to several tonnes.

1:First please let us know what product do you need , we will offer for your model.

2:Then the PI will be sent after confirm the specification of the belt you need .

3:Once you done the payment, we will arrange production.

4:we will arrange shipping the goods after you confirm the QA inspection pictures.

We normally finish product within 15-20 days, it really depends the belt configuration and size.

 

1.Request a quote

2.Send a quote

3.purchase contracts

4.delivery

We pack our meshes in a wooden case for transport. Wherever possible, we choose to ship them by boat and lorry. We will only send them by plane upon a customer’s request (e.g. due to time pressure).

General Question

About Order

General Question

Yes, we have a strict quality control process in place, which includes inspection of raw materials, in-process inspection, and final inspection of finished products. We also have a quality control team that monitors the production process and ensures that all products meet our high standards.

1, Implementing strict quality control procedures throughout the manufacturing process
2, Regular inspection and maintenance of the belts during use
3, Properly packaging and shipping of belts to prevent damage

Yes, you can request a quality inspection report for your order. Please contact our sales team to discuss your specific requirements.

1, Material selection and composition
2, Manufacturing process control
3, Inspection and testing procedures
4, Packaging and shipping protocols

Yes, 100% full QA final inspection of production before shipment. Only have QA “ Pass” can arrange shipment. Furthermore, full QA inspection video/image can send to your company before shipment.

Raw materials are sourced from reputable suppliers who provide high-quality materials that meet the required specifications and standards.

Yes, raw materials are purchased to meet with recognized material standards. Material arrives has mill certification list with Heat No and Chemical Composition and mechanical properties. In-coming material QA inspection: 

1.Spectral analyzer for inspecting chemical composition. 

2.Caliper for inspecting wire diameter.

3.Hardness tester to test the hardness of raw materials.

We exclusively use natural materials that will last for a long time, such as copper, stainless steel and aluminium.

Yes, every order shipment can supply the material certification.

Yes, each order has record for which material and how much quantity used for each order.

Usually Asked QUestion

About Raw Materials

General Question

About Payment

We accept T/T and even cash for payment.

For new customers, our payment method is 50% prepayment and 50% paid before shipment.

Yes, if you cancel your order before we start production, we can offer a full refund. However, if production has already started, there may be additional charges or fees.

No, the amount of the quotation you receive bails out all the costs.

Yes, shipping packaging is acceptable and suitable for international shipping.Export plywood box of thick plate are used to ensure products are delivered without damage.

We use recyclable wooden boxes&waterproof, custom-made for each project. Where necessary (e.g. to ensure seaworthy shipment), we add extra material.

Shipping costs are calculated based on our negotiated trade terms and several factors, including the weight, size, destination and mode of transport of the product. We work with our shipping partners to find the most cost-effective and efficient shipping options for our customers.

The shipping time depends on several factors, such as the shipping method chosen and the destination. We will provide you with a complete shipping process service to ensure that you are aware of the progress of the shipment.

Yes, we offer international shipping for our metal decoration mesh products. However, please note that shipping costs and delivery times may vary depending on the destination country and customs regulations.

In the rare event that your product arrives damaged, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or a refund, depending on the situation.

General Question

About packing
and shipping

General Question

After-sale service

We can provide technical guidance and you can find local workers to install them, and we will answer any questions promptly..

The warranty is according to different belt type, combine with conveyor belt working environment. Normally with 6 ~12 months, for example, spiral freeze belt is normally with 12 months warranty, ladder belt with 6 months.

Before you place an order, we provide professional and cost-effective solutions for your performance conveyor belt needs with designing specific to your industry and application demands.

Since you place your order, we will continuously track the status of your order until the goods safely arrive at your warehouse.

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